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Process Solution Designer

Remote - Spain, Portugal, UK and Poland

    Location: Remote – Open to candidates in Spain, Poland, the UK, or Portugal
    Sector: Business Process & Solution Design
    Schedule: Full-Time (Technical Assistance Model)
    Experience Level: Senior (4+ years)

    About the Role

    Are you a detail-oriented analyst who thrives on bridging business needs with practical solutions?

    We’re looking for a Process Solution Designer who can connect strategy with delivery. In this role, you’ll drive requirement analysis, facilitate solution design, and ensure seamless integration between business and technical teams.

    What You’ll Be Doing

    • Gather and analyse requirements to inform solution design
    • Translate business needs into functional documentation and impact assessments
    • Facilitate collaboration between business stakeholders and delivery teams
    • Contribute to risk and compliance alignment during process definition
    • Use Jira and Confluence to manage workflows and ensure structured documentation
    • Mentor junior analysts and lead sub-project workstreams

    Core Competencies

    • Advanced use of Jira and Confluence, including workflow customisation
    • Agile and Scrum methodologies; familiarity with Waterfall
    • Business process modelling and change impact evaluation
    • Data-driven decision making and structured problem solving
    • Cross-functional stakeholder engagement and communication

    What We’re Looking For

    • Minimum of 4 years’ experience in process design, business analysis, or project delivery
    • University degree in Technology, Computer Science, or a STEM-related field
    • Proficiency in documentation and stakeholder communication
    • Comfortable working in dynamic environments with shifting priorities
    • Fluent English required

    Why Join Us?

    • Play a key role in shaping operational processes across business functions
    • Work remotely in a flexible, international, and cross-functional setting
    • Lead initiatives that directly support strategic goals
    • Be part of a collaborative team culture that values initiative and continuous improvement

Ready to transform business needs into actionable outcomes? Join us and shape smarter, scalable solutions.


If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. 107,219 preferably through our ISG career portal or via email.

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