Our client, a global leader in sports technology, is looking for a Senior ServiceNow Application Engineer to join its international engineering team in Vienna.
In this role, you will take ownership of the development, optimization, and continuous improvement of the company's ServiceNow platform. You will play a key role in driving automation, improving self-service capabilities, and supporting enterprise-wide digital transformation initiatives.
Your Responsibilities
- Develop, configure, enhance, and maintain the ServiceNow platform and related applications.
- Act as a ServiceNow Subject Matter Expert, providing technical guidance and best-practice recommendations across the organization.
- Design and implement workflows, integrations, and automation solutions using Flow Designer, IntegrationHub, and APIs.
- Collaborate with business stakeholders to understand requirements and translate them into scalable and maintainable technical solutions.
- Support platform governance, documentation, and continuous improvement initiatives.
- Identify opportunities to improve operational efficiency through automation and process optimization.
- Mentor team members and contribute to technical development and knowledge sharing.
- Participate in operational support activities and ensure platform availability according to established SLAs.
Your Profile
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3–5+ years of hands-on experience with ServiceNow development and administration.
- Strong understanding of ServiceNow architecture, configuration, and core modules such as ITSM, ITOM, and CSM.
- Experience with JavaScript (Glide scripting), HTML, CSS, and AngularJS.
- Solid knowledge of REST and SOAP APIs and enterprise application integrations.
- Experience with Flow Designer, IntegrationHub, and workflow automation.
- Familiarity with ITIL, Agile, DevOps, CI/CD, and ServiceNow development best practices.
- Strong analytical, troubleshooting, and problem-solving skills.
- Fluent English communication skills.
What the Company Offers
- Opportunity to work for a globally recognized sports technology company.
- International and highly collaborative engineering environment.
- Continuous learning opportunities and support for ServiceNow certifications.
- Exposure to large-scale enterprise systems and automation initiatives.
- Modern technology stack and innovative projects.
- Long-term career development and growth opportunities.
- Inclusive company culture focused on teamwork, innovation, and knowledge sharing.
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for
ref.no. 111,052 preferably through our
ISG career portal or via email.
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