Our client is the European leading expert in Security matters, using the most sophisticated technology for developing and offering solutions & managed services in the field of IT security and cyber defense. They are currently looking for a:

Senior Service Delivery Manager

Based in Vienna

Main Responsibilities:
  • Close contact to customers to ensure that services and projects are implemented as agreed upon
  • Continuous service delivery and quality improvement through cautious planning, monitoring and controlling of all processes and actions
  • Close interdepartmental cooperation with the sales team
  • Frequent and close communication with clients and partner companies in order to keep up close relationship
  • Recognition and inclusion of customer desires and requirements, as well having an open eye for new opportunities
Ideal Profile:
  • Profound experience with service management, delivery management, or SLAs
  • Strong affinity end expertise with IT risk management, security solutions or infrastructure
  • Competent skills in communication and presentation towards management levels and customers
  • Interest in working in an international environment and willingness to travel
  • Fluent in German and high level of English desired
The offer:
  • An exiting, international work environment with long-term opportunities
  • Team oriented working philosophy and very collegial setting
  • Frequent feedback and discussion sessions, as well as place for future advancement and development opportunities
  • Easily accessible, centrally located modern space office

As a guideline, a minimum salary of € 65.000 to € 85.000 gross per year can be specified. This value will of course be adjusted to the respective work experience and qualification and does not include additional variable pay based on objectives.

If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. 79,888 preferably through our ISG career portal or via email.

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