What You Can Expect
Within the team, the focus is on ensuring high-quality rollout of changes to the SAP core systems for internal stakeholders. Enabling internal business users at our client to update their SAP data in a "Hands Free IT" manner is achieved through self-developed and maintained forms provided via an automated global work request web portal.
Main Responsibilities
- Strategic development of the test automation framework, considering state-of-the-art technologies.
- Ensuring operational stability from end-to-end, focusing on tools, services, processes, licenses, and costs.
- Analyzing, researching, identifying solutions for software issues, and collaborating with our client internally and with tool providers.
- Incorporating ongoing requests into continuous improvement processes.
- Planning and conducting lifecycle measures (software setup, updates, patching & maintenance, backups).
- User administration, RBAC Access, and Active directory access management.
- Improving the support concept, including emergency handling.
- Ensuring security & authorization checks are conducted.
- Documenting technical knowledge in the form of notes and manuals.
Main Requirements
- Degree with a focus on business or information technology (IT) and several years of work experience.
- Experience in Citrix VDI setup, pool/update/issue, and Microsoft SQL Server database management.
- Operational knowledge in managing network and Microsoft Windows Server issues.
- Ability to diagnose and troubleshoot technical issues.
- Natural helper mentality, enjoy assisting people with software issues and ability to explain technical details simply.
- Excellent problem-solving skills and ability to provide step-by-step technical help.
- Ability to think outside of the box, develop new concepts, and drive them forward.
- Experience working in a global collaborative environment and promoting an agile teamwork mentality.
- Strong communication skills (written and oral) in English are mandatory.
What’s in it for You
- Responsibility from day one in a challenging work environment and "on-the-job" training as part of a committed team.
- Adequate compensation according to your qualifications and experience.
- A secure work environment prioritizing health, safety, and well-being.
- Flexible work schedule and home-office options to balance working life and private life.
- Learning and development opportunities.
- 23 holiday days per year, plus 5 readjustment days and 2 cultural days.
- A collaborative, trustful, and innovative work environment.
- Being part of an international team and working on global projects.
- Relocation assistance to Madrid provided.
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for
ref.no. 102,148 preferably through our
ISG career portal or via email.
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