We’re looking for a proactive and results-driven professional who can lead customer renewals and retention efforts across enterprise accounts in the DACH region. If you enjoy managing complex negotiations, building long-term client relationships, and ensuring seamless contract renewals—this role is for you!
Key Responsibilities
- Own the full renewal cycle for enterprise accounts in the DACH territory, ensuring contracts are renewed on time, accurately, and under optimal terms.
- Negotiate pricing, contract terms, and conditions with stakeholders, procurement, and legal teams to secure successful renewals.
- Provide accurate forecasting of renewal pipeline and outcomes to support business planning.
- Identify upsell and cross-sell opportunities within existing accounts and partner with account teams to capture growth.
- Engage with key decision-makers to understand needs, address challenges, and strengthen long-term partnerships.
- Maintain detailed records in the CRM, including license terms, expiration dates, and contacts.
- Proactively identify at-risk accounts and implement retention strategies.
Required Qualifications
- 5+ years in renewals, account management, or enterprise sales within SaaS or technology.
- Proven success negotiating and closing enterprise contracts, with strong commercial acumen and experience navigating complex procurement processes.
- Track record of exceeding renewal and retention quotas.
- Excellent time and process management; ability to run multiple contract cycles in parallel.
- Outstanding communication and interpersonal skills, capable of influencing senior executives and stakeholders.
- Proficiency with CRM tools (Salesforce preferred) and MS Office (Excel, Word, PowerPoint).
- Detail-oriented, proactive, and solutions-driven, with a collaborative mindset.
- Fluency in English and German required.
Why join us?
- Sell a powerful platform used by global enterprises to transform how they build, release, and secure software.
- Work with a team that combines deep technical knowledge with a customer-first mindset.
- Join a fast-growing, global company with strong values and a mission-driven culture.
- Your impact is visible—your work will help world-class organizations modernize their software delivery.
Wenn Sie an dieser herausfordernden Position Interesse haben, dann freuen wir uns über Ihre aussagekräftige Bewerbung unter der
Kennnummer 108,119 bevorzugt über unser
ISG-Karriereportal oder per eMail.
Besuchen Sie uns auf isg.com/jobs - hier finden Sie täglich neue Jobangebote.