Our client is a global market leader and established solution provider in Converged Security Solutions and Workforce Management. We are searching for a Senior Solution Manager. For over 30 years, the company has trusted a team of hundreds of experts to deliver certified, end-to-end solutions relied upon daily by around 4,000 customers worldwide.
The Role
As Domain Owner for Workforce Management (WFM), you will take full strategic and functional ownership of the WFM solution stack. You will design future-proof, compliant, and efficient solutions for workforce planning, shift optimization, and personnel cost control, ensuring seamless integration into enterprise HR, ERP, and access control environments.
In this role, you act as the central cross-functional interface between Product Management, R&D, Legal, Sales, and key enterprise clients.
Key Responsibilities:
- Portfolio Strategy: Drive the further development of the WFM portfolio, defining target architectures, solution components, and SaaS/vertical solution concepts.
- Compliance & Regulation: Ensure full solution compliance with working time laws (DE/EU), collective bargaining agreements, and industry/KRITIS-specific standards. Monitor regulatory shifts, translate them into R&D requirements, and support audit processes.
- Workforce Optimization & Analytics: Develop efficient shift models, personnel cost analyses, scenario simulations, and actionable KPI/analytics concepts.
- Integration & System Architecture: Collaborate closely with Engineering to clarify requirements for data structures, APIs, and interfaces connecting WFM with HR, ERP, Time & Attendance, and Access Control systems.
- Presales & Key Account Support: Lead workshops with key accounts, support complex tenders (RFPs), and craft business cases and value-driven sales arguments.
Requirements
- Experience: 4+ years of professional experience in Workforce Management (WFM), HR IT systems, Time & Attendance, or Operations Management.
- Domain Knowledge: Solid understanding of German/EU working time regulations, collective agreements, enterprise HR/ERP systems, and integration architectures (APIs, data models).
- Education: Degree in Business Informatics, Industrial Engineering, Computer Science, Business Administration, or equivalent.
- Core Competencies: Strong analytical mindset, strategic execution skills, high regulatory sensitivity, and an entrepreneurial SaaS mindset.
- Communication: Clear, effective communicator able to bridge technical (R&D) and non-technical (Legal, Sales, Executives) stakeholders.
- Nice-to-Have: Familiarity with systems such as SAP HCM / SuccessFactors, Workday, ATOSS, or UKG / Kronos.
Benefits
- Impact & Growth: Play a crucial role in the development of a company ranked among the Top 5 in its industry, taking on responsible and diverse tasks in a growing medium-sized business.
- Innovation & Excellence: Work on challenging, modernizing projects in an environment that encourages continuous improvement and personal development.
- Agile Culture: Become part of an agile, cross-functional, and international team built on mutual respect and trust.
- Flexibility: Modern working environment with flexible working hours and 100% mobile/remote working.
- Security & Work-Life Balance: Long-term prospects thanks to a permanent employment contract and 30 days of vacation.
- Financial & Health Perks: Company pension scheme, capital-forming benefits, and structured occupational/company medical programs.
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for
ref.no. 111.631 preferably through our
ISG career portal or via email.
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