Operations & Tender Manager Italy (m/f/d)

Medical Devices

Our client is an international manufacturing and distribution company in the field of medical devices. As part of succession planning, we are looking for an experienced professional for the Italian branch in Ancona.

The role combines office management, tender oversight, warehouse management, process optimization, and team leadership.

Your Tasks

  • Manage and optimize daily office workflows, internal processes, and operational KPIs
  • Lead and support the local team in logistics, orders, invoicing, warehouse management, accounts, and IT support
  • Supervise and support public tender processes for hospitals and healthcare institutions in Italy
  • Advise on complex procurement procedures, compliance topics, and administrative requirements
  • Ensure compliance with Italian healthcare regulations and public procurement law
  • Ensure smooth order processing, invoicing, claims handling, stock control, and consignment inventory management
  • Act as the interface between local operation, sales, logistics, and the international headquarters
  • Manage vendors, office facilities, fleet contracts, and operational costs
  • Coordinate medical congresses and corporate events

Your Profile

  • At least 5 years of experience in operations, office management, or senior administrative leadership
  • Experience in the area of medical device, healthcare, or pharmaceutical industry
  • Strong experience with Italian public tenders, hospital procurement procedures, and tender platforms
  • Experience in invoicing, claims management, warehouse management, and administrative workflows
  • Familiarity with ERP systems, order entry workflows, and consignment inventory logic
  • Proven leadership experience with small to medium-sized teams
  • Fluent Italian and English knowledge are mandatory
  • Structured, pragmatic, and detail-oriented working style with strong problem-solving skills
  • Resilience under pressure, especially during tender deadlines

Our client offers

  • A key role in an established medical device company with high operational responsibility
  • Opportunity to improve processes and contribute to organizational development
  • Direct reporting line to the Country Manager Italy
  • Full-time position based in Ancona with hybrid work options after onboarding
  • Start date: as soon as possible

If you are an experienced operations professional with strong knowledge of Italian healthcare tenders and a hands-on leadership approach, we look forward to receiving your application under the reference number 112 071, preferably via our ISG-Karriereportal or by eMail.