News

EFFECTIVE COMMUNICATION

• Stay authentic!
• Specify the purpose of the conversation
• Use positive wording and say what’s on your mind
• Communicate clearly and use a recipient-oriented language

It is often easy for us to recognize what needs to be done in others’ situations, while we get lost in the labyrinth of thoughts and trivialities of our own problems.
With the help of simple coaching tools, we can also use our solution competence for ourselves:

Facial expressions work – despite or even because of the masks!

Back in the office, on the street, while shopping: the look in the face of our opposite is currently different than before: a face with a mask – we mainly see the eyes – the facial expressions of mouth and nose we can only guess at. Of course this has an influence on the way we see our opposite number AND also how we are seen.

RESILIENCE IS DYNAMICAL & CHANGEABLE

Trigger your personal paradigm shift – away from symptom orientation (What’s going wrong) – towards resource orientation (What’s all possible)

Tips for confident, virtual communication

Eye contact in webcam
Stick two round stickers as „eyes“ on the left & right side of the webcam

Activate your health – Train your physical and mental fitness every day, cook and enjoy food and sleep sufficiently
Create powerful and valuable, emphatic and supportive relationships and strengthen your personal communication skills

Step 1)
Slow down: Speed kills. Use Active Listening. Repeat what you have heard in your own words.

Team workshop with team spirit and motivation into a new era

#Part5 of our #weekly ISG Tips&Tricks-Box is online. This week our ISG-experts gives you tips and tricks how to deal with the sentiment within the company.